Good Morning 2019!

Good Morning 2019!

Good Morning 2019 😊Firstly, let me start by wishing everyone a Happy New Year!The start of a New Year is my favorite time, it gives me the opportunity to draw a line under the previous year, reflect and then set out my goals for the year ahead.Whether it is financial,...
Set The Expectation

Set The Expectation

Starting a new job in a new Country has distracted me from writing for far too long. (Excuses!!!) Time to get back to it and share my personal experiences…. Since arriving in the US, my focus has been on driving change into the business. This has meant I have had to...
To Cry Or Not To Cry? That Is The Question.

To Cry Or Not To Cry? That Is The Question.

Following the article from former Hillary Clinton campaign aide Jennifer Palmieri on why women should cry more in the workplace; my wife and her business partner were interviewed and asked to provide their opinion for a national paper. You can find the interview at...
Six Steps To Operational Success

Six Steps To Operational Success

Well what a whirlwind the last few weeks has been! All good, I hasten to add……but it has meant that it has been too long since I wrote an article for my journal. Following my own progression I thought I would share with you the approach I take to delivering success...
Hard Work Pays Dividends

Hard Work Pays Dividends

This week has been a special week… In an industry and business that I love, I am delighted to say that I have been promoted to Operations Director (North). I have always been aware that as you progress higher in an organisation or business sector, the number of...
Audit From An Operational Perspective

Audit From An Operational Perspective

Throughout my career there has always been a KPI relating to audit and compliance. I understand the importance of it, but as an operator there were times when procedure and paperwork demonstrating compliance almost outweighed the importance of delivering good customer...