THE JOURNAL
An Insight To A Customer First Approach
My career has predominantly been within the leisure industry; directly delivering a service to the customer. Looking back, I have naturally wanted to deliver the best experience to each and every one of my customers. However, have I done this? Honestly; no. The...
How Employee Engagement Can Make Your Business Thrive
Throughout my career I have always been an advocate of employee engagement. Ensuring that the work environment encourages everyone to deliver their best; the right way; is important to me. In the early days of my career, it might have been created unknowingly....